Unclassified Employment Opportunities

Position: Student Success Coach
Division: Education, Training and Student Success
Reports To: Director of Student Success

Position Summary
The Student Success Coach manages a caseload of students by providing academic coaching and advisement. Supports student success at the college by advising students, delivering student success workshops, and providing case management for a subset of the student population.

Required Education and Experience:

  • Bachelor’s degree in any field
  • One (1) year of relevant work experience post degree completion in advising, student advocacy, mentoring, or coaching

Allowed Substitutions:

  • Associate’s degree in any field accepted with an additional one (1) year of the required experience

Preferred Education and Experience:

  • Master’s degree in Higher Education administration, educational leadership, counseling, or a related field
  • Three (3) years of relevant experience post degree completion in college-level advising, student advocacy, mentoring, or coaching

Duties and Responsibilities Summary:

  • Supports and case manages students from initial onboarding to completion through advisement and academic support
  • Academically advises students, assists with developing educational plans, and clarifies educational goals
  • Assists with supporting students through the Nunez Academic Early Alert system
  • Directly supports referrals related to academic success topics like time management, study skills, etc
  • Manages and delivers student success workshops both within and outside the classroom on topics including time management, study strategies, financial management, etc
  • Assists with the planning and implementation of New Student Orientation
  • Assists with campus-wide events related enrollment, testing, advising, student activities, and orientation
  • Attends off-campus recruiting events and conducts campus tours for visitors, schools, and community
  • Works directly with SGA and student activities
  • Assumes special responsibilities on assignment from the Dean of Strategic Enrollment and Student Success, Vice Chancellor for Education, Training and Student Success, or Chancellor

Knowledge, Skills, and Abilities:

  • Knowledge of coaching, instructional, and mentoring techniques used in a Higher Education environment, and the related trends, issues, and best practices
  • Knowledge of the processes and resources required for organizing and leading group and collaborative activities
  • Knowledge of traditional and online course practices and procedures
  • Good technical skills, including proficiency in Microsoft Office; experience with Banner and/or Canvas is a plus
  • Strong analytical and problem-solving skills
  • Excellent interpersonal and communication skills, including good active listening skills
  • Ability to balance multiple demands and effectively organize and manage time and tasks
  • Ability to effectively communicate with a wide range of individuals and constituencies in a diverse college setting

Application Process
To apply, send cover letter, resume, & unofficial transcripts to: resumes@nunez.edu (put Student Success Coach in the subject line)

Applications will be accepted until the position is filled.

All applications are confidential, and references provided will not be contacted without the expressed authorization of the applicant.

Nunez is proud to be an Equal Opportunity Employer.

Voluntary Self-Identification of Disability
As an executive branch state agency, Nunez Community College is required by La. R.S. 46:2597 to establish annual strategies and goals related to employment of individuals with disabilities. In order to effectively measure and report our progress to this end, La. R.S. 46:2597 requires us to ask employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all employees to update their information at least every five (5) years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so (if applicable). Your answer will be maintained confidentially. Completing the form will not negatively impact you in any way. For more information about this form or the Americans with Disabilities Act, visit the Office of the State Americans with Disabilities Act (ADA) Coordinator’s website at https://www.doa.la.gov/doa/office-of-state-ada-coordinator/.

ADA/EOE